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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ryan Cheng

January 15, 2026

5  out of  5
rating by Ryan Cheng
"Richard and his team are great. They've helped me and my family with insurance for over 15 years. Responsive, polite, and always helpful."
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LVXXVIII - Lovoy

January 14, 2026

5  out of  5
rating by LVXXVIII - Lovoy
"Richard has always been incredibly helpful, honest, and reliable when it comes to insurance. I truly trust him with everything — auto, home, and any other coverage I need. He takes the time to explain options clearly, gives fair and accurate quotes, and never pressures you into something you don’t need. It’s rare to find an insurance agent with this level of integrity and consistency. I highly recommend Richard to anyone looking for someone they can genuinely trust."
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Cindy Shang

January 13, 2026

5  out of  5
rating by Cindy Shang
"I had a great experience with State Farm. Teresa was professional, patient, and very helpful in explaining my insurance options. They responded quickly to my questions and made the whole process easy and stress-free. Highly recommended!"
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Grace Yang

January 12, 2026

5  out of  5
rating by Grace Yang
"Thank you Teresa for being super helpful and responsive whenever I have a question on the insurance or the payment issue!"
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李丽娜

January 7, 2026

5  out of  5
rating by 李丽娜
"Thank you for always being so patient!"
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ELIN

January 7, 2026

5  out of  5
rating by ELIN
"Richard 的State Farm 办公室超棒,回复问题很快也很高效!团队成员也都很贴心。 保险价格也都很合理,让人很放心! 整体体验非常好,五星推荐! The people at this State Farm office are awesome, super quick to reply and really thoughtful. Their insurance prices are pretty reasonable too, which makes you feel at ease. Overall, a great experience, totally worth 5 stars!"
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Joanne Aung

January 3, 2026

5  out of  5
rating by Joanne Aung
"Richard was very helpful and I truly appreciate the outstanding service and professionalism. I would recommend to all my friends of his service."
We responded:
"Thank you for your 5-star review! We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs.! Richard Tay"
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Dan Chen

December 19, 2025

5  out of  5
rating by Dan Chen
"服务细致周到"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Happy Holidays! Richard Tay"
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Dan Chen

December 19, 2025

5  out of  5
rating by Dan Chen
"服务细致周到"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Happy Holidays! Richard Tay"
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Barbara Yin

December 16, 2025

5  out of  5
rating by Barbara Yin
"Very courteous and efficient. Angel was very helpful. Richard is always so great!"
We responded:
"Thank you, Barbara, for your great review. Angel and the team are delighted to hear that we were able to assist you with your coverage. We thank you for trusting us with your insurance needs and we will be here when you need us next so, please reach out or stop by the office! -Richard"
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December 15, 2025

5  out of  5
rating by 孤
"在比较了几家保险公司后选择了这家,接电话的每一位都很热情,前期通过沟通和询价最后选择了人寿保险经纪Angel,车辆保险经纪lris,她们总能快速给到你回应,最后给了我合理的价格,并提供了非常专业的指导和建议,整体来说这是一家很不错的保险公司。"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Happy Holidays! Richard Tay"
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Gabriel Ramos

December 13, 2025

5  out of  5
rating by Gabriel Ramos
"Today I call Richard Tay, he was great and more then helpfu. He took the time to educate me, and now with his advice im looking forward for new things."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Thank you. Happy Holidays!"
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Carl T

December 12, 2025

5  out of  5
rating by Carl T
"Richard is one of a kind as an insurance agent. He is the fourth I have worked with over the many years and I am amazed at his knowledge, patience to explain, ability to remember, and his diligence in following up with tasks. His dedication and experience comes across clearly in the work he does. Truly exceptional and deserving of the 5 star reviews."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Thank you. Happy Holidays! Richard Tay"
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Lihua Zhou

December 11, 2025

5  out of  5
rating by Lihua Zhou
"Any time they're helping me out with my vehicle ‘s problems and very nice too"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Thank you. Happy Holidays! Richard Tay"
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shenling ma

December 6, 2025

5  out of  5
rating by shenling ma
"I have been buying car and home insurance from State Farm for many years, and Richard Tay has been a great help to me. He is a very kind person, and I am very grateful to him."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Happy Holidays! Richard Tay"
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Sasan Seyedahmadian

December 1, 2025

5  out of  5
rating by Sasan Seyedahmadian
"very professional, nice , carrying , Richard Tay is. he always concerns about his clients."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Happy Holidays! Richard Tay"
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Lily Wu

November 25, 2025

5  out of  5
rating by Lily Wu
"Great service by Richard and his team! Been a customer for 20 years now."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!. Happy Thanksgiving! Richard Tay"
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Stacey Hwang

November 23, 2025

5  out of  5
rating by Stacey Hwang
"I was fortunate to have Richard as my insurance agent after moving to California. For the past 15 years, I've consulted with him on all my insurance purchases and I appreciate how he always considers his clients' perspectives and provides excellent advice. I've always trusted him fully and followed his advice and I am very satisfied."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Richard Tay"
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Alice Wang

November 23, 2025

5  out of  5
rating by Alice Wang
"I've had a wonderful experience with Richard Tay and his team. They're consistently friendly, prompt and patient with all my questions. The office is conveniently located and easy for me to visit. I really appreciate the level of care and professionalism. It gives me peace of mind knowing I'm in good hands."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Richard Tay"
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Rod Kistinger

November 15, 2025

5  out of  5
rating by Rod Kistinger
"Had a question for Mr. Tay that included a meeting at my home. He was on time and clarified my situation quickly."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Richard Tay"
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Mat

November 5, 2025

5  out of  5
rating by Mat
"Richard is a professional agent to work with. He has always been very helpful answering my questions and finding me the right coverage. His genuine care for his clients is excellent!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Richard Tay"
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Wei Forbus

November 2, 2025

5  out of  5
rating by Wei Forbus
"I’ve been a State Farm customer for many years and have been very happy with their renters insurance. The policy is affordable, easy to manage, and gives me great peace of mind. Their customer service team is always friendly, helpful, and quick to respond whenever I have questions. I truly trust State Farm and highly recommend them to anyone looking for reliable renters insurance."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Richard Tay"
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Amelia Wei

November 1, 2025

5  out of  5
rating by Amelia Wei
"五星级服务"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Richard Tay"
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Mahesh Velagapudi

November 1, 2025

5  out of  5
rating by Mahesh Velagapudi
"Always great service and assistance!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Richard Tay"
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tao chen

October 25, 2025

5  out of  5
rating by tao chen
"Extremely professional, experts at what they do, and helped tremendously!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Richard Tay"