
State Farm® Insurance Agent Richard Tay
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
SeeCow
February 10, 2025
"Very good experience. Richard is very professional and helps me as if I was family. Truly recommend this agent as he makes the complicated process easy."
Wang Linda
February 5, 2025
"Richard is my car insurance agent. He is super nice super helpful. His price is unbeatable! I really enjoy dealing with Richard on my car insurance.His service always timely and pleasant. Thank you so much for your excellent service, patience and consideration of my insurance needs. I will definitely do more business in the future with Richard! Angel is my life term insurance agent, she is super nice and helpful! You won’t regret to know her for your insurance purchase!"
"Thank you so much for your wonderful review! I’m thrilled to hear that you’ve had such a positive experience with our agency for your Auto Insurance. I appreciate your kind words. We look forward to continuing to assist you with all your insurance needs in the future! - Richard"
Sherry Ma
February 5, 2025
"Great experience working with Angel! Very helpful, professional, and responsive. Highly recommend!"
"Thank you for the kind words, Sherry. Angel is excited to have worked with you and hear about your recommendation. We hope to hear from you soon and hope that Angel or anyone else in the office can assist you with your next insurance question! -Richard"
Mingqi Ma
February 4, 2025
"Teresa was amazing in helping me with my car insurance! She went above and beyond, offering clear explanations and answering all my questions with patience and professionalism. Her support made the entire process smooth and stress-free. I highly recommend her for anyone looking for top-notch customer service in car insurance!"
"Hi Mingqi, thank you for sharing your great review. Teresa and the team are delighted to hear that she went above and beyond while assisting you with your insurance. We strive to make every customer happy and feel supported when they need us. Thank you for the recommendation and we look forward to working with you again soon so please let us know if you have any questions or concerns. We are here to help! -Richard"
Valerie & Ellie Y
February 4, 2025
"Angel is really helpful. Thank you."
"Hi Valerie and Ellie, thank you for sharing your kind words. We are glad to have been able to assist you and thrilled that Angel did so in a helpful manner. Next time you need us please do not hesitate to reach out to Angel or any of our team members. We are all happy to assist you! -Richard "
Yufang “Simon” Shi
February 4, 2025
"Ms Angel Feng do provide me with excelent service. thanks much. Yufang Shi"
"Thank you for the wonderful review, Yufang. Angel and the team are always happy to help so we are ecstatic she did so while providing excellent service. We are always here for you so please reach out with any questions or concerns! -Richard"
日常1
February 3, 2025
"Teresa非常专业,有耐心 报价很合适 推荐!"
"感谢您分享您的评论。特蕾莎和团队始终在这里提供帮助,因此我们很高兴看到她以专业且乐于助人的方式做到了这一点。如果您有任何问题或疑虑,请告诉我们。我们很乐意回答任何问题! -理查德"
X Wang
January 31, 2025
"We have been with Richard and State Farm for 15 years. His expertise and honest opinion are valuable to us. He is a trustworthy agent and we highly recommend him and his team."
"We appreciate your 5-star review! Our team has been excited to work with you over the past 15 years and for years to come. Thank you for trusting us with your insurance needs. Please let us know if you need anything else in the future. We are here for you! -Richard "
Bin Hua
January 30, 2025
"这一家是 专业 热情 的代理人。一直在他家。 给满分"
"Thank you for your review, Bin. We are glad to hear that you have had a good experience at our office. Next time you need anything please give us a call or stop by. We are always happy to assist you! -Richard"
The Nhan Do-jo Chronicles
January 30, 2025
"Good service and support from Angel. Thank you so much!!"
"Thank you for leaving us a review! We truly appreciate you taking the time to do this and for letting us know that Angel provided you with great service. We will always be here if you need us so, please do not ever hesitate to reach out with any questions or concerns. -Richard"
Ki Mi
January 29, 2025
"Angel 服务非常好,沟通及时,"
"Hi Ki Mi, thank you for reviewing us and the kind words. Angel and the team are thrilled to hear that we could offer good service and good communication. Next time you are in need of assistance, do not hesitate to reach out. We are here to help you! -Richard "
Vandana Panday
January 29, 2025
"Richard Tay and his team are very reliable, prompt and provide great service. We have been associated with Richard as our State Farm agent for a very long time and he takes very good care of all his clients."
"Thank you for sharing your great review, Vandana. Our office always strives to take care of our customers, so we are ecstatic to hear this review. We will be here next time you need us so please reach out with anything! -Richard "
Shauna Su
January 27, 2025
"Angel is very friendly and did a good job."
"Hi Shauna, thank you for sharing your wonderful review. Angel and the team strive to not only give great service but make every customer feel welcomed in our office. Thank you for trusting us with your insurance needs. Please do not hesitate to reach out if you ever need anything. We are always happy to help! -Richard"
Will
January 25, 2025
"Agent Angel was detailed and helped me through the process and appreciate her attention to detail. Definitely recommend."
"Hi Will, our team appreciates your kind words. We are excited to hear that Angel has been able to assist you while providing great attention to detail. We thank you for trusting us with your insurance. Please let us know if you have any questions or concerns in the future. We are happy to assist you! -Richard"
Judith Treas
January 24, 2025
"Richard is knowledgeable and terrific to work with. Customer service is the best. I've been impressed that he always picks up his phone--even at 4 PM the day before a big holiday."
"Judith, thank you for your five-star review! It's wonderful to hear you've appreciated our interactions. Making sure I'm available for your calls, even just before a holiday, is important to me. I look forward to continuing to assist you! -Richard"
Karen Young
January 24, 2025
"Richard has been my State Farm Agent for 12 years. I have 3 different policies with him. It's comforting knowing whenever I need anything I can just pick up the phone and call. It's like talking to a friend. He always takes time to speak with me and answers my questions, keeping my best interest in mind."
"Hi Karen, we greatly appreciate your wonderful review. Our team has been thrilled to work with you for the past 12 years and we look forward to the future. Please let us know if you ever need anything or have any questions or concerns. We are happy to help! -Richard"
Joshua Tanner
January 23, 2025
"Friendly and helpful. Even when difficulties with our claim for water damage came up from the contractors (trying to slip in changes), they were quick to try and resolve it. Yuqi was through in making sure we got the best coverage to fit our needs."
"Thank you for the nice review, Joshua. We are thrilled to have helped you when you needed it and we are glad Yuqi was able to do so quickly. Please let us know if you have any questions or concerns. We are here to help! -Richard "
Henry Liu
January 23, 2025
"High quality customer service, staff with good attitude, efficient work, really help customers to solve problems ! 热爱服务顾客,工作人员态度友好,工作效率高效,真正帮助顾客所需解决问题"
"Hi Henry, thank you for sharing your kind words. Our team greatly appreciates the opportunity to serve you, and we are glad to do so in a helpful manner. Next time you need us please do not hesitate to reach out! -Richard"
Kc Khoo
January 22, 2025
"Richard has been my agent for years. He is always available, caring and knowledgeable. Highly recommend."
"Thank you for the wonderful review, Kc! We are always happy to help you and are glad to have done so for years. Our team will always be there to assist you with any issue, so please let us know if you ever need anything. We are here to assist you! -Richard"
Ming Chen
January 22, 2025
"Very services in my past 10 years experience . Always very friendly and helpful! Thank you"
"Hi Ming, thank you for the kind review. Our team is thrilled to have worked with you for the past 10 years, thank you for trusting us with your business. Next time you are in need of assistance, please do not hesitate to reach out with any questions or concerns. We are happy to help! -Richard"
Christina Ma
January 21, 2025
"Angel is friendly & professional. She is also knowledgeable & responding my request immediately."
"Hi Christina, thank you for sharing your review. Angel and the team are always happy to assist, so we are glad to see she was able to do this in a friendly and professional manner. Next time you need assistance, please reach out to Angel or anyone else on our team. We are all here to help! -Richard"
yiyang ma
January 21, 2025
"挺好"
"Thank you for the review, Yiyang, our team is thrilled to see that our service deserved 5-stars. Please do not hesitate to reach out with any questions or concerns at any time. -Richard "
Ali Arasoghli
January 21, 2025
"I recently was transferred to Richard Tay as my agent and I'm very glad it happened. Yuqi, from his office, helped me with an issue I've had for over six months. She was on top of it and was able to resolve the issue in a short period of time, while communicating with me throughout the process to keep me up to date. At the same time, Yuqi was able to lower my premium. I'd highly recommend this agent."
"Hi Ali, thank you for sharing your kind review! Yuqi and the team are always happy to help, and we are thrilled to have done so with your issue. Thank you for the recommendation and we look forward to seeing you again soon! -Richard "
Erxiao Song
January 21, 2025
"Fortune Angel is very nice"
"Thank you for the great review! We are very excited to have you with us. Our team will be here when you need us so, please do not hesitate to reach out with any questions or concerns! -Richard "
Loving Tender Care
January 21, 2025
"Both Richard and Angel are very helpful and nice."
"Our team truly appreciates your review! We are thrilled to hear that our team has been able to assist you with your coverage. Angel and I are always happy to help as is the rest of the team, so please let us know if you ever need anything! -Richard"