State Farm® Insurance Agent Richard Tay
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
LiMei Song
November 12, 2024
"非常感谢Angel耐心热情的帮助，真是一家值得信任的公司。"
Emily Wang
November 12, 2024
"I am with State Farm since 2013 and very happy their service, especially Richard is so helpful and his price is unbearable! I highly recommend Richard for who is looking for local agent of housing/auto insurance"
Paul Kang
November 11, 2024
"Richard and his colleagues, especially Angel have been really helpful"
Crystal Huang
November 8, 2024
"Since moving to Irvine, I’ve been using state farmInsurance for my home insurance, and later added my auto insurance as well. I couldn’t be happier with their service! Every time I have a question or need assistance, their responses are always prompt, reliable, and professional. The rates are also competitive, which is a huge plus. A special thank you to Richard and Teresa for always going above and beyond to help me. Highly recommend this team for anyone looking for dependable insurance with exceptional customer service!"
J K
November 6, 2024
"I had a great experience with Yuqi. Thank you for helping me with my insurance needs."
"J K, thank you for leaving us a review! I am so glad that Yuqi was able to help you. If you have any more questions, please feel free to reach out to my office again! -Richard"
Tol Lee Given
November 6, 2024
"Yuki always answers my questions promptly. Very friendly service. Thank you."
"Thank you Tol, I appreciate your kind words. I strive to provide fast, friendly, and professional service at all times. Please visit or call any time as your insurance needs will change over time. I am here to help!"
Frank Lee
November 6, 2024
"Great service, Angel has been a great help!"
"Frank, thank you so much for the review! It is so good to hear that Angel has been so helpful to you. If you have any more questions for us, please feel free to contact my office again! -Richard "
Irvine Bookkeeping
November 1, 2024
"Angel Feng at Richard Tay Insurance Company provided outstanding service, helping us save an impressed 5% amount on our insurance spending through expert credit card optimization. Her in-depth knowledge and attention to detail made a significant impact on our financial planning, and the process was smooth and hassle-free. Angel's dedication and personalized approach truly set her apart. I highly recommend Richard Tay Insurance and Angel Feng for anyone looking to improve their expense management and achieve meaningful savings! Keep up the good work!"
"David & Tammy, thank you so much for leaving us a review! It is wonderful to hear that Angel was so helpful. I take a lot of pride in my team’s customer service, and it sounds like she has hit the mark. If there is ever anything else we can do for you, please feel free to contact my office again. Your recommendation means so much to us. Thank you for choosing State Farm! -Richard"
Yangsijia Gao
November 1, 2024
"Teresa takes care of all my needs. I chose this company for my auto insurance because of her. she’s so diligent and responsible! And also super kind, great in both English and Mandarin, which makes the process goes smoothly!"
"Thank you so much for your review, Yangsijia! I am so thrilled that you are pleased with our work and with Teresa’s service! I take pride in our ability to make the process smooth for you, and I am so glad you feel cared for. If you have any more questions, please feel free to contact us again! -Richard"
Steven Kwok
October 31, 2024
"I have received very good service from StateFarmINSE Richard.and Angel they are very detailed to explain all the questions and coverage."
"Thank you for leaving us a review, Steven! I am so glad that Angel and I were able to help you. If there is anything else we can do to help you, please feel free to contact my office again! -Richard"
Peter Jeung
October 30, 2024
"Richard Tay and Teresa Tang have been really great across multiple policies for me. They're always very fast and responsive."
"Thank you so much for your kind words! I’m thrilled to hear that Teresa and I have provided you with exceptional service across your policies. Our team takes pride in being responsive and attentive to our clients' needs, so it's wonderful to know that you’ve had such a positive experience. If you ever need anything else, feel free to reach out. We’re here to help! – Richard"
Todd Holmes
October 29, 2024
"My family have been doing business for decades starting when they took over the office from the previous agents. I would like to give a special shout out to Yuki for her prompt and comprehensive responses to all of our insurance questions."
"Todd, thank you so much for your review! I am so thrilled to hear that you have been pleased with our work, and especially with Yuki’s dedication. I take pride in my team’s customer service, and it sounds like she has hit the mark. Thank you for choosing State Farm for all of these years! -Richard."
Alex Huang
October 28, 2024
"I recently added a Tesla Model X to my company’s auto insurance policy, and since I needed proof of insurance to proceed with the delivery, I was in urgent need of the policy documents. Angel Feng understood my situation and went above and beyond to help me. She issued the policy within two hours, allowing me to pick up my car smoothly. Her efficiency and dedication are truly impressive. Thank you, Angel!"
"Alex, thank you for leaving a review! I am so thrilled to hear that Angel was able to help you out in a pinch, and that were pleased with her work. I take pride in my team’s customer service, and it sounds like she has hit the mark. If there is anything else we can do to help you, please don’t hesitate to contact my office! -Richard"
q j
October 25, 2024
"It was a very good experience. Angel Xieis a very professional and responsible insurance worker. Thank her very much."
"Thank you so much for leaving a review! I am so glad that you are pleased with Angel’s work. If we can do anything else to help you, please feel free to contact my office! -Richard"
Angel Xie
October 23, 2024
"Angel was super helpful! Love my State Farm agent!"
"Angel, thank you for leaving us a review! I am thrilled that you are pleased with Angel’s work. Thank you for choosing State Farm! -Richard "
Jason Wang
October 22, 2024
"Teresa Tang was super helpful! Took care of things very quickly and followed up with me. Great service overall."
"Thank you so much for your review, Jason! I am so glad that Teresa was so helpful. If there is anything else we can do for you, please feel free to reach out again! -Richard"
Ernest Yao
October 22, 2024
"It was a wonderful experience working with Teresa and Richard Tay! My family has been a client of them for a decade!"
" Thank you so much for your kind words! We're thrilled to hear that you’ve had a wonderful experience with us over the past decade. It’s always a pleasure to work with you and your family. Your continued confidence in us means the world, and we look forward to many more years together! – Richard "
Yi Lu
October 21, 2024
"This company has wonderful service. Teresa ,Richard and Angel are great 👍"
"Thank you for your fantastic review, Yi Lu! We're so glad to hear that you had a wonderful experience with us. We truly appreciate your kind words and support. If there's anything else we can do for you, please let us know! - Richard"
YM G
October 19, 2024
"感谢Angel的帮助，非常喜欢Richard办公室，推荐大家来这里买保险！"
"非常感謝你留下的評價！我很高興聽到 Angel 能夠幫助你。你的推薦對我意義重大。感謝你選擇 State Farm！ -Richard"
Helen Guan
October 17, 2024
"I have been with this insurance agency for quite a long time, 100% satisfaction! I called them today and talked to Norman, my question was answered right away! Highly recommend!"
"Thank you for your review, Helen! I am thrilled to hear you are pleased with my office and Norman’s work! Your recommendation means so much to us. Thank you for choosing State Farm! -Richard"
Midastar Properties
October 17, 2024
"Norman非常专业。从客户的需求情况定制最合适的方案，服务态度十分友善周到."
"非常感謝你留下的評價！我很高興聽到 Norman 讓你與我們合作的體驗如此愉快。如果我們還能為你做什麼，請隨時再次聯繫我們！ -Richard"
Bruce Lee
October 16, 2024
"Mr.Tay and Ms.Angel are the best agents , professional and nice people. Thanks so much!"
"Bruce, thank you so much for leaving us a review! I am so glad you are pleased with Angel and Iris’s work. If there is anything else we can do for you, please feel free to reach out to my office! -Richard"
Yu Liu
October 15, 2024
"Teresa非常有耐心，针对我的问题一一进行解答，非常感谢"
"Yu，非常感謝你留下的評價！我很高興聽到 Teresa 能夠回答你的問題。如果你還有其他問題，請隨時再次聯繫我的辦公室！ -Richard"
Yuxiao Wu
October 15, 2024
"Richard Tay's office has been helping my family and I with all our insurance needs across the US for years, I really enjoy working with the Team ,especially Angel Feng who is knowledgeable and professional and patient. thanks!"
"Yuxiao, thank you for your review! I am so glad that we have been able to help you and your family with your insurance needs. Angel is a wonderful member of my team, and it means a lot to hear you are pleased. If there is anything else we can do for you, please feel free to contact my office! -Richard"
Eason Xu
October 15, 2024
"Angle is a professional representative who truly understands her clients’ needs"
"Eason, thank you so much. We are so happy you had a great experience with our team. Have a great day! -"