State Farm® Insurance Agent Richard Tay
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
王泽伟
August 16, 2025
5
out of
5
rating by 王泽伟
"State Farm的产品性价比真的很棒！特别感谢Teresa，她的服务既高效又详细，解答清晰耐心，投保过程省心又顺畅！"
Grace Liu
July 26, 2025
5
out of
5
rating by Grace Liu
"Everyone in Richard’s office is very friendly. Yuqi was exceptionally helpful as she helped me to better understand the coverage of my current policies and alternative options."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Richard Tay"
John Arceneaux
July 15, 2025
5
out of
5
rating by John Arceneaux
"I have received excellent service from State Farm for almost 50 years. Richard Tay’s office did incredible work on a recent accident that I had. All of the staff have been professional and personable."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Richard Tay"
Boris Dong
July 14, 2025
5
out of
5
rating by Boris Dong
"Very friendly stuffs, always helping, definitely recommend!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Richard Tay"
Frank Coderre
July 14, 2025
5
out of
5
rating by Frank Coderre
"Mr. Tay and his staff do a wonderful job for me in the insurance industry. I have been a customer with him since moving to California in 2016 and his company has made my transition to the area as smooth as possible."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Richard Tay"
Suey X
July 9, 2025
5
out of
5
rating by Suey X
"Teresa认真专业，非常负责！ 咨询任何问题回答的很及时，也很有耐心。 强烈推荐！"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Richard Tay"
Crystal W
July 8, 2025
5
out of
5
rating by Crystal W
"We have been enjoying Richard Tay’s service for more than 13 years, they always response immediately upon any request large or small. Mass me feel so safe as I have them as my backup. We have 2 major car accidents happens in the past, each time we went through a very small procedure to have the problem solved. I strongly recommend recommend their service !"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Richard Tay"
Yuanyuan
July 6, 2025
5
out of
5
rating by Yuanyuan
"Swift response, warm attitude,professional advice. Excellent service！！！Thanks a lot to my advisor Angel Feng."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Richard Tay"
Sunje Kim
July 1, 2025
5
out of
5
rating by Sunje Kim
"the office personnel and Richard are super nice and very helpful! i came in last minute and was in a hurry and they were able to assist me with such kindness. Thank you so much Richard and team!! highly highly recommend State Farm :)"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Richard Tay"
Helen Han
June 26, 2025
5
out of
5
rating by Helen Han
"It’s a pleasure working with Richard Ray and his team! We are so lucky to have such a great insurance provider. We needed a new car insurance policy and requested in an urgent. Iris helped us immediately even after work hours. Unfortunately something came up, we have to cancel it. Iris helped us to cancel it without any complaints. I would like to express my sincere appreciation for her prompt and supportive assistance. We are truly grateful for her professionalism and care."
We responded:
"Helen, thank you so much for your review! It means a lot to know that you are so pleased with my work. I am delighted to have the opportunity to serve you. If you have any more questions for me, please feel free to reach out to my office. Thank you for choosing State Farm! -Richard"
Yaotian Liu
June 18, 2025
5
out of
5
rating by Yaotian Liu
"Wonderful services and reliable agents."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
miriam morales
June 15, 2025
5
out of
5
rating by miriam morales
"We want to said thank you for your service and help we will definitely recommend you great job Richard from Roldan family"
We responded:
"Thank you for leaving us your feedback, Miriam. The team and I are delighted to know that we have been great to work with and that you will recommend us. Thank you for trusting our team. Please let us know if you have any questions or concerns. -Richard"
Yang yang
June 10, 2025
5
out of
5
rating by Yang yang
"感谢Teresa非常耐心的解答我的问题～平常有什么小问题也是可以马上联系到很安心。"
We responded:
"嗨，杨先生，非常感谢您对Teresa的好评！她和她的团队随时准备为您提供帮助，所以如果您有任何疑问，请随时联系我们。感谢您选择我们！——Richard"
William Ma
June 3, 2025
5
out of
5
rating by William Ma
"Angel helped me with transactions and it’s fast and easy"
We responded:
"Hi William, thank you for sharing your kind review of Angel. We thank you for choosing us to assist you in a fast and easy way. Please let us know if there's anything else we can assist you with. We are here for you! -Richard "
Frank Lee
June 1, 2025
5
out of
5
rating by Frank Lee
"Great service, Angel has been a great help!"
We responded:
"Frank, thank you so much for the review! It is so good to hear that Angel has been so helpful to you. If you have any more questions for us, please feel free to contact my office again! -Richard "
Rose C.
May 30, 2025
5
out of
5
rating by Rose C.
"This office is very patient and extremely helpful. They never hesitate to take extra steps to verify and customize the insurance needs for me. They never pressure the customer into anything; instead, they offer advice that is genuinely in the customer’s best interest. They are honest, trustworthy, and always willing to help. You can truly rely on them."
We responded:
"Hi Rose, thank you for leaving us feedback. We are thrilled to hear that our team has been patient and extremely helpful with your insurance needs. We are always here to assist you, so please do not ever hesitate to reach out with any questions or concerns. Thank you for trusting us! -Richard"
julie lin
May 29, 2025
5
out of
5
rating by julie lin
"Richard has been helping me with home insurance for years, and I couldn’t ask for a better agent. He’s honest, responsive, and always gives the best recommendations. Truly dependable and professional—highly recommend!"
We responded:
"Thank you, Julie, for sharing your experience with us. We are thrilled to have been responsive, dependable, and professional over the years. Thank you for trusting us and for your recommendation. Please let us know if we can assist you with anything else in the future. We are always here to help! -Richard"
Amir Kazerooni
May 28, 2025
5
out of
5
rating by Amir Kazerooni
"Richard responds very quickly, even after hours or on the weekends. We are very happy with his services during the past 14 years"
We responded:
"Hi Amir, thank you for leaving us feedback. The team and I are delighted to know that we have provided you with excellent service over the past 14 years, and we look forward to the next many years together. Thank you for choosing us, and please let us know if you have any questions! -Richard"
Mehrad Arvin
May 28, 2025
5
out of
5
rating by Mehrad Arvin
"I have been working with Mr. Richard Tay as State Farm insurance agent over 2 years for my two insured cars by now, and I am very happy and Satisficed with his good service. He responses emails and calls quickly, makes good car insurance suggestions and apply policy changes fast. He is very experienced in car insurance field, work accurate, and responsibly."
We responded:
"Mehrad, thank you! Our team truly appreciates you leaving your feedback. We have been pleased to serve you over the past 2 years and look forward to the future. Please reach out to us if you have any questions or concerns. We are always here to assist you! -Richard"
YUHANG LI
May 21, 2025
5
out of
5
rating by YUHANG LI
"Richard is super patient and always so helpful! We got both our car and home insurance through him. Whenever I have questions about the policies, I just give him a call and he always explains everything so clearly. Really appreciate his help — highly recommend!"
We responded:
"Hi Yuhang, we appreciate you leaving this review for us. The team and I are thrilled to have helped with your insurance and questions. We thank you for choosing us and for your recommendation. Please reach out or stop by our office next time you need assistance. We will be here to help! -Richard "
Jie Guo
May 12, 2025
5
out of
5
rating by Jie Guo
"Great communication every time! Thanks for Angel for her quick response and friendly advise~"
We responded:
"Hi Jie, thank you for sharing your feedback with our team. We are truly grateful to hear that we have great communication and quick responses. We thank you for choosing us for your insurance needs, and please let us know if we can assist you with anything else in the future. We are all happy to help! -Richard"
LZ Z
May 10, 2025
5
out of
5
rating by LZ Z
"非常专业，服务很好，热情周到！"
We responded:
"您好，感谢您与我们分享您的好评。我们很高兴听到您在我们合作期间对我们有所帮助。如果您以后需要任何帮助，请随时告诉我们。我们随时准备为您提供帮助！ -Richard "
David MannGoofy
May 10, 2025
5
out of
5
rating by David MannGoofy
"Angel Feng is particularly e fficient"
We responded:
"David, thank you! The team and I truly appreciate your kind review. We strive to provide great customer service, so we are glad to see that we have been patient and efficient. Next time you need assistance, please do not hesitate to reach out. We are always here to help! -Richard"
Charles Chien
May 7, 2025
5
out of
5
rating by Charles Chien
"Richard's office is always helpful, sometimes they went out of their way to offer their help. We were pleasantly surprised about some benefits Angel brought to us today. "Like the good neighbor, Ricard Tay and his office are there!""
We responded:
"Hi Charles, thank you for sharing your kind review with us. We are glad to hear that our team has been providing excellent service and going above your expectations. Thank you for trusting us with your insurance needs, and we look forward to assisting you again. Please reach out to us if you have any questions or concerns. We will always be here to assist you! -Richard "
lu lu
May 7, 2025
5
out of
5
rating by lu lu
"非常感谢Teresa热心帮助我很多次，考虑到时差还特意加班提前上班帮我联系处理业务，让我在语言有困难的时候快速解决问题，让我非常满意👍"
We responded:
"非常感谢您的评价，Lu lu！我很高兴能够帮助到您。为客户提供帮助让我感到非常开心，我期待再次为您服务！- Richard"