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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Yee Ping See

September 4, 2025

5  out of  5
rating by Yee Ping See
"If you are looking for a great insurance agent and a great price, Richard will be the one to call."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Richard Tay"
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江俊良

September 3, 2025

5  out of  5
rating by 江俊良
"Teresa’s service is comprehensive and response quickly, she is deserved 5 stars review."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Richard Tay"
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Ryan Duong

September 3, 2025

5  out of  5
rating by Ryan Duong
"Richard was a great pleasant to work with. He was very knowledgable about the products and explained everything clearly and helped me find the right coverage for my needs. Very friendly, professional, and quick to respond. I’d highly recommend them to anyone looking for assistance with any type of insurances."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Richard Tay"
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Jie Chen

August 29, 2025

5  out of  5
rating by Jie Chen
"Teresa对我很热心,也提了很有帮助的建议。是个很推荐的agent"
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Tedd Hadley

August 27, 2025

5  out of  5
rating by Tedd Hadley
"We've been with Richard Tay at State Farm for more than a decade, get his help with insuring 4+ vehicles at various stages in our life, multiple renters' insurance, and even an RV rental. He and his team have always been responsive, knowledgeable and easy to work with. They consistently go the extra mile to ensure we get the best service and the best rates. Highly recommend!"
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Rong Wang

August 23, 2025

5  out of  5
rating by Rong Wang
"Richard's office has been my insurance agent for more than 15 years. I always get prompt responses to my questions from time to time, and receive professional advice. If you are looking for premium customer service, why not give them a call? I highly recommend them to you !"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Richard Tay"
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James Yu

August 22, 2025

5  out of  5
rating by James Yu
"Angel’s service is great"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Richard Tay"
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S. P.

August 21, 2025

5  out of  5
rating by S. P.
"Richard Tay may be the most patient and kind insurance agent ever! I truly appreciate the fact that he spent so much time with my mom who is elderly, and answered all of her questions until she completely understood. There are a lot of insurance agents out there, and what makes the difference here is integrity, compassion and level of service that is rare to find in 2025. Thank you Richard!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Richard Tay"
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PING ZHANG

August 19, 2025

5  out of  5
rating by PING ZHANG
"I’ve been with Richard & Iris for about 12years, and they always take great care of me. Last week I went in for a notary for my passport, but I had printed it in the wrong size. Iris kindly reprinted it in the correct size and helped me through everything, free of charge. They’re always professional, helpful, and thoughtful — that’s why I’ve stayed with them all these years!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Richard Tay"
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wy huang

August 19, 2025

5  out of  5
rating by wy huang
"老板人好、员工敬业,很专业的代理团队!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Richard Tay"
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Rebecca Du

August 19, 2025

5  out of  5
rating by Rebecca Du
"We have known Richard for many years. He is very kind and helpful. He is always patient to answer all the question we have. We would definitely recommend Rihcard to our friends."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Richard Tay"
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王泽伟

August 16, 2025

5  out of  5
rating by 王泽伟
"State Farm的产品性价比真的很棒!特别感谢Teresa,她的服务既高效又详细,解答清晰耐心,投保过程省心又顺畅!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Richard Tay"
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Grace Liu

July 26, 2025

5  out of  5
rating by Grace Liu
"Everyone in Richard’s office is very friendly. Yuqi was exceptionally helpful as she helped me to better understand the coverage of my current policies and alternative options."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Richard Tay"
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John Arceneaux

July 15, 2025

5  out of  5
rating by John Arceneaux
"I have received excellent service from State Farm for almost 50 years. Richard Tay’s office did incredible work on a recent accident that I had. All of the staff have been professional and personable."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Richard Tay"
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Boris Dong

July 14, 2025

5  out of  5
rating by Boris Dong
"Very friendly stuffs, always helping, definitely recommend!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Richard Tay"
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Frank Coderre

July 14, 2025

5  out of  5
rating by Frank Coderre
"Mr. Tay and his staff do a wonderful job for me in the insurance industry. I have been a customer with him since moving to California in 2016 and his company has made my transition to the area as smooth as possible."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Richard Tay"
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Suey X

July 9, 2025

5  out of  5
rating by Suey X
"Teresa认真专业,非常负责! 咨询任何问题回答的很及时,也很有耐心。 强烈推荐!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Richard Tay"
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Crystal W

July 8, 2025

5  out of  5
rating by Crystal W
"We have been enjoying Richard Tay’s service for more than 13 years, they always response immediately upon any request large or small. Mass me feel so safe as I have them as my backup. We have 2 major car accidents happens in the past, each time we went through a very small procedure to have the problem solved. I strongly recommend recommend their service !"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Richard Tay"
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Yuanyuan

July 6, 2025

5  out of  5
rating by Yuanyuan
"Swift response, warm attitude,professional advice. Excellent service!!!Thanks a lot to my advisor Angel Feng."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Richard Tay"
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Sunje Kim

July 1, 2025

5  out of  5
rating by Sunje Kim
"the office personnel and Richard are super nice and very helpful! i came in last minute and was in a hurry and they were able to assist me with such kindness. Thank you so much Richard and team!! highly highly recommend State Farm :)"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Richard Tay"
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Helen Han

June 26, 2025

5  out of  5
rating by Helen Han
"It’s a pleasure working with Richard Ray and his team! We are so lucky to have such a great insurance provider. We needed a new car insurance policy and requested in an urgent. Iris helped us immediately even after work hours. Unfortunately something came up, we have to cancel it. Iris helped us to cancel it without any complaints. I would like to express my sincere appreciation for her prompt and supportive assistance. We are truly grateful for her professionalism and care."
We responded:
"Helen, thank you so much for your review! It means a lot to know that you are so pleased with my work. I am delighted to have the opportunity to serve you. If you have any more questions for me, please feel free to reach out to my office. Thank you for choosing State Farm! -Richard"
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Yaotian Liu

June 18, 2025

5  out of  5
rating by Yaotian Liu
"Wonderful services and reliable agents."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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miriam morales

June 15, 2025

5  out of  5
rating by miriam morales
"We want to said thank you for your service and help we will definitely recommend you great job Richard from Roldan family"
We responded:
"Thank you for leaving us your feedback, Miriam. The team and I are delighted to know that we have been great to work with and that you will recommend us. Thank you for trusting our team. Please let us know if you have any questions or concerns. -Richard"
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Yang yang

June 10, 2025

5  out of  5
rating by Yang yang
"感谢Teresa非常耐心的解答我的问题~平常有什么小问题也是可以马上联系到很安心。"
We responded:
"嗨,杨先生,非常感谢您对Teresa的好评!她和她的团队随时准备为您提供帮助,所以如果您有任何疑问,请随时联系我们。感谢您选择我们!——Richard"
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William Ma

June 3, 2025

5  out of  5
rating by William Ma
"Angel helped me with transactions and it’s fast and easy"
We responded:
"Hi William, thank you for sharing your kind review of Angel. We thank you for choosing us to assist you in a fast and easy way. Please let us know if there's anything else we can assist you with. We are here for you! -Richard "