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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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JACOB QI

October 1, 2025

5  out of  5
rating by JACOB QI
"very good"
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Ladybeth

September 30, 2025

5  out of  5
rating by Ladybeth
"Angel provided excellent follow up and service and Richard Tays office and team are always very helpful and on top of things. Thank you team for being there always and providing the peace of mind necessary!"
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Jane J

September 29, 2025

5  out of  5
rating by Jane J
"Angel was really helping to answer my question and update my policy based on my need. Really appreciate Angel!"
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Chaling Lin

September 24, 2025

5  out of  5
rating by Chaling Lin
"Norman helped me to change my insurance with my new car. He also helped me me to process the application for a new Visa card offered by State Farm. Which will give me discount to the premium of my insurance. Norman is knowledgeable, thorough, knowledgeable and efficient. Very pleased and thankful of his help."
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Dana Darling

September 18, 2025

5  out of  5
rating by Dana Darling
"Been with Richard Tay State farm for 13 years, had a cracked window and the payment was made with ease. Thanks Richard"
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L Z

September 17, 2025

5  out of  5
rating by L Z
"服务非常好!人也热情,办事效率高!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Richard Tay"
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Fiona Liu

September 15, 2025

5  out of  5
rating by Fiona Liu
"great service! thank you so much"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Richard Tay"
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Jim Zhang

September 15, 2025

5  out of  5
rating by Jim Zhang
"I've been his customer for ten years. Richard is a nice person and very professional。"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Richard Tay"
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Joanne Aung

September 9, 2025

5  out of  5
rating by Joanne Aung
"Yuqi was very helpful and knowledgeable I would recommend to all my friends of her service"
We responded:
"Thank you for your 5-star review! We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs.! Richard Tay"
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Yee Ping See

September 4, 2025

5  out of  5
rating by Yee Ping See
"If you are looking for a great insurance agent and a great price, Richard will be the one to call."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Richard Tay"
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江俊良

September 3, 2025

5  out of  5
rating by 江俊良
"Teresa’s service is comprehensive and response quickly, she is deserved 5 stars review."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Richard Tay"
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Ryan Duong

September 3, 2025

5  out of  5
rating by Ryan Duong
"Richard was a great pleasant to work with. He was very knowledgable about the products and explained everything clearly and helped me find the right coverage for my needs. Very friendly, professional, and quick to respond. I’d highly recommend them to anyone looking for assistance with any type of insurances."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Richard Tay"
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Jie Chen

August 29, 2025

5  out of  5
rating by Jie Chen
"Teresa对我很热心,也提了很有帮助的建议。是个很推荐的agent"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Richard Tay"
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Tedd Hadley

August 27, 2025

5  out of  5
rating by Tedd Hadley
"We've been with Richard Tay at State Farm for more than a decade, get his help with insuring 4+ vehicles at various stages in our life, multiple renters' insurance, and even an RV rental. He and his team have always been responsive, knowledgeable and easy to work with. They consistently go the extra mile to ensure we get the best service and the best rates. Highly recommend!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Richard Tay"
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Rong Wang

August 23, 2025

5  out of  5
rating by Rong Wang
"Richard's office has been my insurance agent for more than 15 years. I always get prompt responses to my questions from time to time, and receive professional advice. If you are looking for premium customer service, why not give them a call? I highly recommend them to you !"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Richard Tay"
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James Yu

August 22, 2025

5  out of  5
rating by James Yu
"Angel’s service is great"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Richard Tay"
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S. P.

August 21, 2025

5  out of  5
rating by S. P.
"Richard Tay may be the most patient and kind insurance agent ever! I truly appreciate the fact that he spent so much time with my mom who is elderly, and answered all of her questions until she completely understood. There are a lot of insurance agents out there, and what makes the difference here is integrity, compassion and level of service that is rare to find in 2025. Thank you Richard!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Richard Tay"
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PING ZHANG

August 19, 2025

5  out of  5
rating by PING ZHANG
"I’ve been with Richard & Iris for about 12years, and they always take great care of me. Last week I went in for a notary for my passport, but I had printed it in the wrong size. Iris kindly reprinted it in the correct size and helped me through everything, free of charge. They’re always professional, helpful, and thoughtful — that’s why I’ve stayed with them all these years!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Richard Tay"
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wy huang

August 19, 2025

5  out of  5
rating by wy huang
"老板人好、员工敬业,很专业的代理团队!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Richard Tay"
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Rebecca Du

August 19, 2025

5  out of  5
rating by Rebecca Du
"We have known Richard for many years. He is very kind and helpful. He is always patient to answer all the question we have. We would definitely recommend Rihcard to our friends."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Richard Tay"
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王泽伟

August 16, 2025

5  out of  5
rating by 王泽伟
"State Farm的产品性价比真的很棒!特别感谢Teresa,她的服务既高效又详细,解答清晰耐心,投保过程省心又顺畅!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Richard Tay"
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Grace Liu

July 26, 2025

5  out of  5
rating by Grace Liu
"Everyone in Richard’s office is very friendly. Yuqi was exceptionally helpful as she helped me to better understand the coverage of my current policies and alternative options."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Richard Tay"
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John Arceneaux

July 15, 2025

5  out of  5
rating by John Arceneaux
"I have received excellent service from State Farm for almost 50 years. Richard Tay’s office did incredible work on a recent accident that I had. All of the staff have been professional and personable."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Richard Tay"
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Boris Dong

July 14, 2025

5  out of  5
rating by Boris Dong
"Very friendly stuffs, always helping, definitely recommend!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Richard Tay"
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Frank Coderre

July 14, 2025

5  out of  5
rating by Frank Coderre
"Mr. Tay and his staff do a wonderful job for me in the insurance industry. I have been a customer with him since moving to California in 2016 and his company has made my transition to the area as smooth as possible."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Richard Tay"