State Farm® Insurance Agent Richard Tay
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
TAN CHAOZHENG
March 28, 2025
5
out of
5
rating by TAN CHAOZHENG
"Angel and Richard were great in helping me with my insurance. Thank you!"
Kevin Teng
March 28, 2025
5
out of
5
rating by Kevin Teng
"Very prompt and quick. They also do a good job of breaking down the options in a digestible manner"
刘晶
March 26, 2025
5
out of
5
rating by 刘晶
"Angel She’s a professional agent"
Nick H.
March 22, 2025
5
out of
5
rating by Nick H.
"Richard has been my insurance agent for 11+ years for my company and I feel he’s done his best to guide on what’s best for my business . Happy to have worked with him so long and continue to do so in the future ."
Ceci Feng
March 21, 2025
5
out of
5
rating by Ceci Feng
"Teresa is an outstanding insurance broker! She is knowledgeable, professional, and always goes the extra mile to find the best coverage at the most competitive rates. She takes the time to explain every detail clearly, making the entire process smooth and stress-free. Her responsiveness and dedication to customer satisfaction are truly impressive. Whether it’s answering questions or handling policy changes, Teresa is always prompt and reliable. I appreciate her honesty and expertise, which make me feel confident in my insurance choices. If you're looking for a trustworthy and efficient broker, I highly recommend Teresa!"
P K
March 20, 2025
5
out of
5
rating by P K
"Angel was super helpful with setting me up for renters insurance. She is prompt, professional, and provides great service. I have been going to Richard Tay's office for several years now and they always provide excellent service. Highly recommended."
We responded:
"Thank you for sharing your kind review! We are glad to know that Angel has been professional and has provided great service to you. Thank you for putting your trust in us and for the recommendation. We look forward to working with you again soon! -Richard"
Joyce Liu
March 19, 2025
5
out of
5
rating by Joyce Liu
"Angel was very professional in helping me update my auto policy. She took care of it quickly and patiently answered all my questions"
We responded:
"Hi Joyce, thank you for reviewing us. We are truly grateful to have you with us and to hear that Angel has been able to assist you with your policy. Please let us know if we can help you with anything in the future. We are always here for you! -Richard"
Morgan Tsai
March 19, 2025
5
out of
5
rating by Morgan Tsai
"Thank you Angle, you are very very helpful."
We responded:
"Thank you for sharing your kind review! We are glad to know that Angel has been professional and has provided great service to you. Thank you for putting your trust in us and for the recommendation. We look forward to working with you again soon! -Richard"
Squidy 2874 (The Real Epic Squid)
March 19, 2025
5
out of
5
rating by Squidy 2874 (The Real Epic Squid)
"Yuqi is amazing! She is very professional with great follow-up. I had called to talk to them about ways to lower my policy, and Yuqi was very knowledgeable and gave great options for me to consider. I have been with State Farm for quite some time now. Richard and his team have always had amazing customer service. Thank you for all you do."
We responded:
"Thank you for sharing your great review with us! Yuqi and the team are delighted to hear this review. She always strives to provide great service, so we are thankful to know that she has done this with you. Next time you need us please feel free to call or stop by the office. We are always happy to assist you! -Richard"
Joey Cheung
March 19, 2025
5
out of
5
rating by Joey Cheung
"Been a client with Richard Tay for more than a decade and he's always taken care of our insurance needs and provided excellent service! Always ready and happy to answer questions and assist with insurance related matters when we need to!"
We responded:
"Hi Joey, thank you for sharing your kind review. We are delighted to know that we have been providing excellent service to you for over a decade. Thank you for putting your trust in us and we look forward to working with you for years to come. Please reach out if you have any questions or concerns! -Richard"
Andy ZHU
March 18, 2025
5
out of
5
rating by Andy ZHU
"We inquired about the price of vehicle insurance here. Thank you very much Teresa for your service and professional quotation and help."
We responded:
"Hello Andy, we truly appreciate your wonderful review of Teresa. She and the team strive to provide outstanding service, so we are glad to know that she has been able to do this with you. Please let us know if we can help with anything else in the future. We will always be here for you! -Richard"
Barbara Yin
March 18, 2025
5
out of
5
rating by Barbara Yin
"Very courteous and efficient. Angel was very helpful. Richard is always so great!"
We responded:
"Thank you, Barbara, for your great review. Angel and the team are delighted to hear that we were able to assist you with your coverage. We thank you for trusting us with your insurance needs and we will be here when you need us next so, please reach out or stop by the office! -Richard"
SC
March 18, 2025
5
out of
5
rating by SC
"Richard is great to work with. He's responsive to my requests, anticipates my needs, and makes the insurance mgmt process easy. His promptness and flexibility were much appreciated."
We responded:
"Thank you for leaving us a review! Our team is glad to know that we are great to work with and are responsive anytime you need us. Thank you for choosing us for your insurance needs and we will be here when you need us so, please do not hesitate to reach out with any questions or concerns. -Richard"
hong liu
March 17, 2025
5
out of
5
rating by hong liu
"服务很好！满意👍"
We responded:
" Hi Liu Hong, thank you for leaving us a kind review. We are truly grateful to have you with us and we look forward to seeing you again soon. Please let us know if you need anything until then! -Richard"
jing liu
March 17, 2025
5
out of
5
rating by jing liu
"Friendly service, always answer questions,"
We responded:
"Hi Jing, thank you for sharing your kind review. We are glad to know that we have exceeded your expectations and provide friendly and helpful service. Next time you need us please do not hesitate to reach out! -Richard"
Hoang Nguyen
March 17, 2025
5
out of
5
rating by Hoang Nguyen
"Excellent service as always, Richard and team! Richard Tay is professional, knowledgeable and always made the process seamless. Highly recommended for all types of insurance solutions."
We responded:
"Hi Hoang, thank you for leaving us a kind review. Our team is delighted to know that our service was outstanding and that you enjoy working with us. Thank you for trusting us and for the recommendation. We look forward to assisting you again so please do not hesitate to reach out! -Richard"
Baojian Li
March 12, 2025
5
out of
5
rating by Baojian Li
"As State Farms's Insurance Agent, Teresa and Tray haved served my family for over 10+ years. We are feel more satisfied with their experiences and good services. They are knowledgeable, reliable, and dedicated to providing excellent service to us."
We responded:
"Thank you so much for your kind words, Baojian! We're grateful to have served your family for over ten years. It means the world to us that you feel satisfied with the care and service Teresa and Tray have provided. - Richard "
Sand C
March 8, 2025
5
out of
5
rating by Sand C
"They are serious, enthusiastic and dedicated."
We responded:
"Thank you, Sand, for sharing your review. We appreciate you taking the time to do this and for calling us dedicated and enthusiastic. We are always here to help so please let us know if we can assist you in the future! -Richard"
YM G
March 8, 2025
5
out of
5
rating by YM G
"感谢Angel的帮助，非常喜欢Richard办公室，推荐大家来这里买保险！"
We responded:
"非常感謝你留下的評價！我很高興聽到 Angel 能夠幫助你。你的推薦對我意義重大。感謝你選擇 State Farm！ -Richard"
gloria jian
March 7, 2025
5
out of
5
rating by gloria jian
"非常感谢Richard为我的两辆车和房提供了合适的保险。他很专业，人也很耐心为我们讲解。"
We responded:
"嗨，Gloria，我们很高兴看到我们的团队帮助您获得了所需的保障，而且我们做得很专业。如果我们将来能提供任何帮助，请告诉我们。-Richard"
Zoey Shen
March 7, 2025
5
out of
5
rating by Zoey Shen
"Angel is very efficient and helpful! She got my request done in a very short period of time."
We responded:
"Hi Zoey, thank you for the wonderful review. Angel and the team are grateful for you putting your trust in us. We are glad to see that Angel provided outstanding service and was efficient within your very short period of time. Please reach out to us if you have any questions or concerns. We are always happy to assist you! -Richard"
Aileen Yang
March 4, 2025
5
out of
5
rating by Aileen Yang
"Richard, Angel and iris had been very helpful and responsive to all my questions. Will recommend this office :)"
We responded:
"Hi Aileen, thank you for the kind review. Our team is glad to have you with us and to see that Angel and Iris have been helpful resources to you! Thank you for trusting us and for the recommendation. We look forward to seeing you again soon, so please let us know if you ever need anything! -Richard"
Chang Yin
March 3, 2025
5
out of
5
rating by Chang Yin
"Angel was very helpful in first getting me a motorcycle quote and then a quote for 2 autos to add to my insurance policy."
We responded:
"Thank you for sharing your wonderful review, Chang. Angel and the team are glad to see that we were able to assist you with your quote and new policy. Thank you for putting your trust in us and please let us know if you have any questions or concerns. We are here to help! -Richard"
xinrong wang
February 28, 2025
5
out of
5
rating by xinrong wang
"Richard and Iris have been serving my family's insurance policy for nearly ten years. They are professional, meticulous, patient and friendly, and I am very satisfied with them."
We responded:
"Thank you for leaving us a review, Xinrong. We are glad to hear the kind words you have left and are glad to have assisted you with your insurance needs for a decade. We look forward to working with you in the future so please let us know if you have any questions or concerns in the future. We are here to help! -Richard"
Patrick Truong
February 28, 2025
5
out of
5
rating by Patrick Truong
"Yoochi went above and beyond to get me the best auto insurance for my new vehicle. If you want someone to just plug numbers go elsewhere but if you want someone to handle your unique situation then come here."
We responded:
"Hi Patrick, thank you for sharing your kind review. We are delighted to hear that Yuqi was able to assist you with your new coverage. We are grateful for you choosing us and will be here when you need us, so please do not hesitate to reach out! -Richard"