State Farm® Insurance Agent Richard Tay
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Xueguang Sun
April 26, 2026
5
out of
5
rating by Xueguang Sun
"Have been used State Farm for over ten years. they always get the best quote for the customer."
Jason zeng
April 21, 2026
5
out of
5
rating by Jason zeng
"Good customer service"
We responded:
"Thank you for your kind review of State Farm Agent Richard Tay’s Team. We appreciate it! Richard Tay"
Ming Wong
April 20, 2026
5
out of
5
rating by Ming Wong
"I've been with State Farm for a while now and I couldn't be happier. Getting in touch with my agent is always a breeze — they're easy to talk to, patient, and actually take the time to explain everything clearly. No confusing jargon, no runaround. The pricing is refreshingly affordable, and I never felt like I was being upsold on things I didn't need. The whole process — from getting a quote to setting up my policy — was completely straightforward. No hidden fees, no surprises. If you're looking for insurance that's simple, honest, and won't break the bank, State Farm is the way to go. Highly recommend!"
We responded:
"Thank you for the amazing review, Ming! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. Thanks. Richard Tay"
Emmy Min
April 17, 2026
5
out of
5
rating by Emmy Min
"Great service as always! Thank you Yuki for doing an amazing work."
We responded:
"Thank you for the amazing review, Emmy! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. Richard Tay"
vickiey li
April 9, 2026
5
out of
5
rating by vickiey li
"The staff at this company have an excellent service attitude—especially Richard, Iris, and Teresa. They are very helpful and explain any questions clearly, and their insurance rates are reasonable."
We responded:
"Thank you for the amazing review, Vickiey! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. Richard Tay"
Shubing Dong
April 6, 2026
5
out of
5
rating by Shubing Dong
"Great service. Very friendly, patient, and easy to work with. Highly recommend."
We responded:
"Hi Shubing, Thanks for the great review! It's great to know that we were able to provide you with the highest levels of service. We look forward to serving you many more times in the future! Please let us know what we can do for you in the future. Richard Tay"
Grace
April 1, 2026
5
out of
5
rating by Grace
"I had a great experience with Richard Tay State Farm. The team was always friendly, responsive, and very helpful. They explained everything clearly and made the whole process easy to understand. I really appreciate their professionalism and would highly recommend them!"
We responded:
"Hi Grace, Thanks so much for taking the time to share your positive experience! We look forward to serving you many more times in the future! We're here for you anytime! Richard Tay"
Kane See
March 29, 2026
5
out of
5
rating by Kane See
"I've been with Richard at State Farm for years now. He's always responsive and gets me exactly what I need"
We responded:
"Hi Kane, we appreciate the time you took to give us such a great rating! We appreciate your recognition and will do our best to keep up the great work! We look forward to serving you many more times in the future! Thanks again and we look forward to seeing you again soon. Richard Tay"
chad
March 21, 2026
5
out of
5
rating by chad
"This is the best place to buy insurance and also the brand State Farm is also very good"
We responded:
"Hi Chad! Thank you for the awesome feedback. We value your feedback and look forward to seeing you again soon! If you ever need anything, please don't hesitate to reach out to our team. See you soon! Richar d Tay"
Don Lee
March 19, 2026
5
out of
5
rating by Don Lee
"Iris Tay did a great job taking my question about home insurance deductible and giving me an honest opinion of my premium options and what makes sense due to current inflation. I ended up lowering my premium while maintaining my coverage. I was very happy with her information and I feel good about my decision."
We responded:
"HI Don, we appreciate the time you took to give us such a great rating! We appreciate your recognition and will do our best to keep up the great work! We look forward to keeping up the great work! Sincerely, Richard Tay"
Jade Naeole-Kaiwi
March 11, 2026
5
out of
5
rating by Jade Naeole-Kaiwi
"Richard Tay helped me throughout this entire process and made it all much more manageable during my transition from Hawai’i to California. I recommend him highly! :)"
We responded:
"Aloha! Jaden, we are grateful and appreciate the time you took to leave your review. We value your feedback and look forward to seeing you again soon! We look forward to providing you with more great experiences in the near future. Please let us know what we can do for you in the future. Mahalo! Richard Tay"
Eason Chen
March 11, 2026
5
out of
5
rating by Eason Chen
"Great experience with Richard Tay's office. Teresa was incredibly helpful and answered all my questions clearly. Professional and efficient service. Highly recommended!"
We responded:
"Hi Eason, we appreciate the time you took to give us such a great rating! We truly appreciate your recommendation of review detail and will work hard to continue going above and beyond! Our goal will always be to provide the best experience, and we love knowing yours was no different. Sincerely, Richard Tay"
Eason Chen
March 11, 2026
5
out of
5
rating by Eason Chen
"Great experience with Richard Tay's office. Teresa was incredibly helpful and answered all my questions clearly. Professional and efficient service. Highly recommended!"
We responded:
"Eason, Thanks for the great review! We value your feedback and look forward to seeing you again soon! We look forward to keeping up the great work! Hope you visit us again soon! Richard Tay"
Rosie Velasco
March 9, 2026
5
out of
5
rating by Rosie Velasco
"Every time I call with requests, questiond or doubts, I get the most professional and great service, the staff is very kind, respectful and friendly and knowledgeable"
We responded:
"Hello Rosie, Thank you for taking the time to share your experience. We're always happy to help so don't hesitate to contact us if you ever need anything. Our goal will always be to provide the best experience and we love knowing yours was no different. Sincerely, Richard Tay"
Kam Lau
March 6, 2026
5
out of
5
rating by Kam Lau
"Great service. Teresa Tang, one of the staff,is excellent and very knowledgeable and helpful."
We responded:
"Kam, thank you so much for the five star review! I am so glad we made your experience with us so pleasant. Thank you for choosing State Farm! -Richard"
王鸿艳
March 5, 2026
5
out of
5
rating by 王鸿艳
"我买了新车，联系到他们很快就帮我全部搞定了，所有能提醒的都会提醒我别忘了。省心省力"
We responded:
"Hi 王鸿艳, we appreciate the time you took to give us such a great rating! We value your feedback and look forward to seeing you again soon! We look forward to serving you many more times in the future! Sincerely, Richard "
Jonathan Cabrera
March 4, 2026
5
out of
5
rating by Jonathan Cabrera
"Richard Tay and his team have been fantastic to me for years - not only being very responsive to any questions I have via email or phone, but also being proactive and reaching out to check in. Fantastic customer service and would recommend to others!"
We responded:
"Dear Jonathan, Thanks for the kind words! It's great to know that we were able to provide you with the highest levels of service. We're always happy to assist so don't hesitate to reach out to us if you need anything. See you next time! Richard Tay"
Sivakumar Murugesu
March 3, 2026
5
out of
5
rating by Sivakumar Murugesu
"Excellent customer service. All the staffs are very responsive and friendly."
We responded:
"Dear Sivakumar, Thanks for the kind words! We appreciate your recognition and will do our best to keep up the great work! We'll be sure to share your experience with the rest of our team members as inspiration! Please let us know what we can do for you in the future. Richard Tay"
L L
March 3, 2026
5
out of
5
rating by L L
"My family and I have been with State Farm (Culver, Irvine location) for over two decades. Richard, Iris, and Yuqi are so easy to work with, always very helpful, and their customer service are consistently excellent. We will continue to stay with them because they are trustworthy. Would highly recommend them."
We responded:
"Hi L L, Thanks for the great review! It's great to know that we were able to provide you with the highest levels of service. We're always happy to assist so don't hesitate to reach out to us if you need anything. We're here for you anytime! Richard Tay"
William Toti
February 27, 2026
5
out of
5
rating by William Toti
"We e been a customer of StateFarm for many years and have been very happy with our agent, Richard Tay, Yuqi, and the entire staff. They’ve always been prompt to respond and anxious to help."
We responded:
"Hello William, Thanks for the great review! We appreciate your recognition and will do our best to keep up the great work! We're glad you had a great experience and we look forward to continuing to exceed your expectations! We're here for you anytime! Richard Tay"
Junjie Zhu
February 13, 2026
5
out of
5
rating by Junjie Zhu
"服务及时 周到 热情 强烈推荐"
We responded:
"Hello Junjie, Thanks for the great review! We are happy to read that our team has been able to provide exceptional service for you. Please reach out to us with any additional questions or comments! See you next time! Richard Tay"
Karin Judd
February 11, 2026
5
out of
5
rating by Karin Judd
"Always a great experience. Yuqi is a pleasure to deal with"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Richard Tay’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help! Richard Tay"
Jessica Zheng
February 11, 2026
5
out of
5
rating by Jessica Zheng
"Great service and very responsive team. They explained everything clearly and made the whole process easy. Highly recommend!"
We responded:
"Jessica, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Richard Tay’s Team—we are always here to help! Richard Tay"
Michael Baldauf
February 7, 2026
5
out of
5
rating by Michael Baldauf
"Very helpful."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions. Richard Tay"
市川youka
February 2, 2026
5
out of
5
rating by 市川youka
"Very professional and efficient service. The staff explained everything clearly and was very responsive throughout the process. The whole experience was smooth and reassuring. Thanks to Teresa and the team for the great help. Highly recommended."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Richard Tay’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Irvine . Richard Tay"