State Farm® Insurance Agent Richard Tay
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
jianhua xian
April 15, 2025
"This agent is so nice and professional"
Jin Li
April 15, 2025
"Prompt response and excellent service every time! Richard’s team is super patient and knowledgeable on my insurance questions."
Rishi Narang
April 15, 2025
"i've worked with this office for over a decade. super responsive, very helpful people. there when you need them."
lynna young
April 14, 2025
"We’re so glad we found Richard! He took the time to clearly explain the details of car insurance and helped us understand how auto insurance works here. It was a pleasure working with him. Thank you, Richard!"
Jinny Kim
April 14, 2025
"Angel was very helpful and professional. Got all things done very quickly."
James Leung
April 14, 2025
"Richard and his team serviced my properties from 2011-2025. It was a pleasure doing business with them over the years. They were always helpful and responsive."
Joy Liang
April 9, 2025
"Richard Tay is a honest, knowledgeable, and reliable person. I have known him more than 10 years. He and team members provide an excellent service to help me with car, housing insurances and other issues. I sincerely appreciate all their efforts."
"Thank you for providing this delightful review, Joy. The team and I are glad to know that we have been able to provide excellent service to you for the past decade. Thank you for trusting us with your insurance needs, and we cannot wait to help you again. Please let us know when you are in need of assistance! -Richard"
Chen Ruby
April 7, 2025
"Thanks for Angela’s service, she is great!"
Mydung Nguyen
April 7, 2025
"Angle"
Yan-Bo Yang
April 4, 2025
"In over 20 years, Richard Tay and his team members (e.g.: Iris, Angel, Cecilia, Yuqi, Jasmine and Teresa) have been very friendly, professional, knowledgeable and helpful!"
Kai Yang
April 3, 2025
"It’s been a smooth and pleasant experience buying auto insurance from Richard’s office. In particular, Angel has been really responsive, and she patiently answers all my questions. I can tell she cares that I have peace of mind when committing to any decision. I will definitely be returning for a long time to come!"
TAN CHAOZHENG
March 28, 2025
"Angel and Richard were great in helping me with my insurance. Thank you!"
"Thank you, Tan, for leaving us kind feedback. Angel and I were pleased to hear that our service was helpful. We thank you for choosing us for your insurance needs and we will be here when you need us next. Please reach out to us with any questions or concerns! -Richard"
Kevin Teng
March 28, 2025
"Very prompt and quick. They also do a good job of breaking down the options in a digestible manner"
" Hi Kevin, thank you for reviewing our team. We are glad to hear that our service has been quick and easy to understand. We look forward to seeing you again soon so please let us know if there is anything else we can help you with! -Richard"
刘晶
March 26, 2025
"Angel She’s a professional agent"
"Thank you for sharing your kind feedback! Angel and the team are glad to know that she has been professional while working with you. We are grateful to have you with us and we look forward to seeing you again soon. Please let us know if we can help you in any way in the future! -Richard"
Nick H.
March 22, 2025
"Richard has been my insurance agent for 11+ years for my company and I feel he’s done his best to guide on what’s best for my business . Happy to have worked with him so long and continue to do so in the future ."
"Thank you, Nick, for leaving a review. We have been pleased to have you with us for over 11 years and we are even happier to know that our service has been excellent over the years. We look forward to working with you in the future so please reach out if you need anything. We are happy to assist you! -Richard"
Ceci Feng
March 21, 2025
"Teresa is an outstanding insurance broker! She is knowledgeable, professional, and always goes the extra mile to find the best coverage at the most competitive rates. She takes the time to explain every detail clearly, making the entire process smooth and stress-free. Her responsiveness and dedication to customer satisfaction are truly impressive. Whether it’s answering questions or handling policy changes, Teresa is always prompt and reliable. I appreciate her honesty and expertise, which make me feel confident in my insurance choices. If you're looking for a trustworthy and efficient broker, I highly recommend Teresa!"
"Hi Ceci, thank you for sharing your kind words with us. Teresa and the team strive to provide exceptional service and great coverage, so we are glad to know that she has been able to do this with you. Thank you for the recommendation and for trusting us with your insurance needs. Next time you need assistance please do not hesitate to ask us. We will always be here for you! -Richard "
P K
March 20, 2025
"Angel was super helpful with setting me up for renters insurance. She is prompt, professional, and provides great service. I have been going to Richard Tay's office for several years now and they always provide excellent service. Highly recommended."
"Thank you for sharing your kind review! We are glad to know that Angel has been professional and has provided great service to you. Thank you for putting your trust in us and for the recommendation. We look forward to working with you again soon! -Richard"
Joyce Liu
March 19, 2025
"Angel was very professional in helping me update my auto policy. She took care of it quickly and patiently answered all my questions"
"Hi Joyce, thank you for reviewing us. We are truly grateful to have you with us and to hear that Angel has been able to assist you with your policy. Please let us know if we can help you with anything in the future. We are always here for you! -Richard"
Morgan Tsai
March 19, 2025
"Thank you Angle, you are very very helpful."
"Thank you for sharing your kind review! We are glad to know that Angel has been professional and has provided great service to you. Thank you for putting your trust in us and for the recommendation. We look forward to working with you again soon! -Richard"
Squidy 2874 (The Real Epic Squid)
March 19, 2025
"Yuqi is amazing! She is very professional with great follow-up. I had called to talk to them about ways to lower my policy, and Yuqi was very knowledgeable and gave great options for me to consider. I have been with State Farm for quite some time now. Richard and his team have always had amazing customer service. Thank you for all you do."
"Thank you for sharing your great review with us! Yuqi and the team are delighted to hear this review. She always strives to provide great service, so we are thankful to know that she has done this with you. Next time you need us please feel free to call or stop by the office. We are always happy to assist you! -Richard"
Joey Cheung
March 19, 2025
"Been a client with Richard Tay for more than a decade and he's always taken care of our insurance needs and provided excellent service! Always ready and happy to answer questions and assist with insurance related matters when we need to!"
"Hi Joey, thank you for sharing your kind review. We are delighted to know that we have been providing excellent service to you for over a decade. Thank you for putting your trust in us and we look forward to working with you for years to come. Please reach out if you have any questions or concerns! -Richard"
Andy ZHU
March 18, 2025
"We inquired about the price of vehicle insurance here. Thank you very much Teresa for your service and professional quotation and help."
"Hello Andy, we truly appreciate your wonderful review of Teresa. She and the team strive to provide outstanding service, so we are glad to know that she has been able to do this with you. Please let us know if we can help with anything else in the future. We will always be here for you! -Richard"
Barbara Yin
March 18, 2025
"Very courteous and efficient. Angel was very helpful. Richard is always so great!"
"Thank you, Barbara, for your great review. Angel and the team are delighted to hear that we were able to assist you with your coverage. We thank you for trusting us with your insurance needs and we will be here when you need us next so, please reach out or stop by the office! -Richard"
SC
March 18, 2025
"Richard is great to work with. He's responsive to my requests, anticipates my needs, and makes the insurance mgmt process easy. His promptness and flexibility were much appreciated."
"Thank you for leaving us a review! Our team is glad to know that we are great to work with and are responsive anytime you need us. Thank you for choosing us for your insurance needs and we will be here when you need us so, please do not hesitate to reach out with any questions or concerns. -Richard"
hong liu
March 17, 2025
"服务很好！满意👍"
" Hi Liu Hong, thank you for leaving us a kind review. We are truly grateful to have you with us and we look forward to seeing you again soon. Please let us know if you need anything until then! -Richard"